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I have “O2 Free S” as a base contract and additional “O2 my Data Spot Unlimited Online” with 50% discount as a “combi-angebot”.
My wife has “O2 Free M” and my question is:
If I will change owner of my “O2 my Data Spot Unlimited Online” to my Wife, is it will still has 50% discount as a “combi-angebot”?

Edit o2_Bianca: Verschoben von o2 HomeSpot & o2 My Data Spot zu English Community Mobile

Hello @aramkh,

Unfortunately, for technical reasons, it is currently not possible to order a change of contract owner. We will make this option available again as soon as possible.

All discounts expire if there is a change of contract owner. As part of a contract extension, new discounts can then be acquired.

Please let us know if you have any further questions

Best regards

Giulia


Thank you Giulia for your answer.

In my “O2 my Data Spot Unlimited Online” tariff I have

Kombivorteil 20 EUR Kombi-Vorteil für o2 Kunden (Mobilfunk-Internet/Festnetz)
 
20,00 €

In one of O2 shops they confirm that this discount will be transferred to new owner.

Could you please clarify this situation.

Thanks in advance.

 

Best regards,

Aram


Hello @aramkh,

just to clarify this briefly in advance: currently no contract holder changes are possible. And we cannot give any information at the moment when the change will be possible again. So in general, you'll have to be patient a little longer.
But now to your other question: I can confirm that currently the combination discount would be retained if you changed as you stated. Since person 2 also has a contract that serves as the initial tariff for the combination discount on the second contract.

Person 1: o2 Free S + O2 my Data Spot Unlimited Online with 50% combination discount
Person 2: o2 Free M

Important: However, if the change of holder is carried out in the future, the combination discount will be lost as soon as person 2's o2 Free M is no longer available.

Kind regards,
Jessica :nerd:


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