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Change my contact details

dafydd
Neuling

I keep receiving calls from a telephone number  0176 88854748, which I believe is affiliated with o2. I don’t want to be contacted by phone, especially while I’m at work, and would prefer contact by email. I can’t delete my telephone number from my contact details - how can I ask O2 to contact me by email, not by phone?

 

 

 

EDT: verschoben von “Mein O₂, O₂ Online & E-Mail” in Englisch: Mobile     o2_Maria, 10.08.23,  19:37 Uhr

    2 Antworten

    Vilureef
    Superstar
    • Vilureef
    • 50002 Antworten
    • 3. August 2023

    Hello @dafydd,

    Object to all advertising consents in „My O₂“.

    Best regards

    -
    o2_Maria
    • o2_MariaModeratorin
    • Moderatorin
    • 22139 Antworten
    • 10. August 2023

    Hello @dafydd ,

    Welcome to the community.

    Vilureef has already given you the right hint here.
    Have you already been able to change the consent to the customer declaration via the portal under myo2?

    Best regards, Maria

    Dir hat eine Antwort weitergeholfen? Prima, dann markiere diesen bitte als "Best answer", damit auch andere davon profitieren. ;-)

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