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cant active eSIM


Hi, 

I ordered an eSIM and received a confirmation email, incl activate link. But i can't active it, as it always says: technical issues, please try again later.

Next, i realized that my simcard became an eSim and is provisioned. I dont know why and what happens? 

I just want to connect with my galaxy watch 4, but it seems so difficult, bcoz i can't active the esim profile. 


2 Antworten

Hello @ChanChani,

 

sorry for my late answer. Have you been able to clarify your issue via another customer service channel in the meantime?

 

Best regards, Marco

Hello @ChanChani,

 

I would appreciate a feedback. ^^

 

Best regards, Marco

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