Cancelling Contracts

Forum|Forum|5 years ago
March 31, 2020
4 Antworten
228 Aufrufe

Jp1917
Besucher:in

Hello,

I have only just realised i have 2 very old contracts with O2 still being collected from my account each month, i do not have any info that enables me to login into the mein O2 site connected to these accounts. I would like to cancel them, could you please help.

Thanks

edit o2_Manga: Verschoben nach Englisch Community: Mobile

o2_Manga
Forum|Forum|5 years ago
April 3, 2020

Hi @Jp1917

welcome to our community. Unfortunately the general crisis leads to increased inquiries. We will take care of your request as soon as possible. I promise you won’t be forgotten. A competent moderator or user will answer you. Please be patient.
Until then, #stayhealthy.
Kind regards
your o2 concierge

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.

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Jkl2432
Besucher:in
Forum|Forum|5 years ago
April 3, 2020

Hello,

I have been using 02 for the past 2 years, and my contract got finish last month.

02 have extended my contract without sending or informing me which I don't like now I want to to TERMINATE my contract with 02 but I need help please..

I don't need it anymore.

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Anonymous
Forum|Forum|5 years ago
April 4, 2020

I have been using 02 for the past 2 years, and my contract got finish last month.

02 have extended my contract without sending or informing me which I don't like now I want to to TERMINATE my contract with 02 but I need help please..

A mobile contract doesn’t end by itself, it has to be cancelled to the end of it’s (minimum) term actively by letter or fax.

Did you cancel it?