Gelöst

cancellation of O2 mobile tariff contract

vor 3 Jahren
2 July 2020
1 Antwort
117 Aufrufe

abhinav_srivastava
Neuling
0 Antworten

Hello,

I’m having O2 mobile tariff contract from Oct-2018 to Oct-2020, and wish to not further extend my contract after Oct-2020.

Now due to Covid-19 situation i’m currently stuck in my home country (India).

I have raised the notice period option online, since i have to give 3 months notice before the termination of contract.

Please help with any further information required and if possible can be done over E-mail.

my O2 mobile number: XXXXXXXXXX

Thanks & Regards,

Abhinav Srivastava

Edit o2_Lars: Please never post any personal information in a public forum.

Edit by o2_Katja: Verschoben in unser Englisch Board

icon

Lösung von o2_Tobias 6 July 2020, 14:43

Zur Antwort springen

1 Antwort

o2_Tobias
11666 Antworten
vor 3 Jahren
6 July 2020
Lösung

Hi @abhinav_srivastava,

thanks for your message.

I regret that you had to move out of Germany because of the COVID19-crisis.

In order to cancel your contracts, please send us a cancellation letter. You receive further instructions here: http://g.o2.de/cancelation

As I see, your cancellation period for your mobile phone contract ends on 7th July 2020. Therefore, please confirm the cancellation that you registered online by calling our cancellation hotline.

I hope you still will make it on time.

Your DSL-contract can be cancelled with a cancellation-period of one month.

I hope I could help you with this information.

Loving greetings,

Tobias

Deine Antwort

Anmelden

Werde Teil der O₂ Community!

Scanne Datei nach Viren

Diese Datei kann nicht heruntergeladen werden