cancellation of any automatic data recharge (only Data pack)

There is no automatic data top-up; you booked additional data packs yourself and can cancel them yourself.

Actually, I want cancel the additional data packs.

Last time O2, recharge my sim with 1gb data for 3.99 euros. This is valid till 23rd of this month.

After this I don't any additional data packs.

Please cancel the additional data packs.

Otherwise tell me how to stop this.

You can deactivate the data packs in the customer portal!

Please tell me how to deactivate the data packs in the customer portals. I need your guidance.

Log in to your customer portal and go to "Booked Options". You can cancel it there.

ok. thanks. i will do that.

Hello ​@Sivasankar,

welcome to our o2 Community 🙂

That is great that Bumer already could explain the way how you can deactivate options via your customer portal login.

Could you already cancel the auotmatically recharged data pack?

Best Regards,

Gerrit

​@Sivasankar Have you found a solution that works for you in the meantime? Feel free to share your feedback on your prepaid plan here if you’d like 😊

Kind regards, Kathi