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Canceling transfer of my number to another provider

  • April 19, 2023
  • 1 Antwort
  • 25 Aufrufe
kavehmz
Besucher:in

Hi,

 

I started transfer of my number to another provider. I received confirmation SMS from both Q2 and the other provider for that transfer and it seems to be happening on 24th.

 

Can I still cancel this transfer and keep my number in O2?!

 

Best,

 

Lösung von o2_Micha

Hello @kavehmz ,
thanks for your first thread in our community. 😊
Even on the date of your post the time to stopp this order is to short.😯

In general if you want to stopp such an order you should contact the provider who asked for the number.
The best would to ask as early as possible, at least round about 10 days before the known portating day. 

kindly regards
Michael

    1 Antwort

    o2_Micha
    • o2_MichaTeam
    • Team
    • Lösung
    • April 23, 2023

    Hello @kavehmz ,
    thanks for your first thread in our community. 😊
    Even on the date of your post the time to stopp this order is to short.😯

    In general if you want to stopp such an order you should contact the provider who asked for the number.
    The best would to ask as early as possible, at least round about 10 days before the known portating day. 

    kindly regards
    Michael

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