Good day, I applied for a contract deal online and got an email to pay the 1euro one time cost. I was unable to do this because my bank was not supported. Is the application still active and how can I cancel it_?
Edit by o2_Katja: Verschoben in unser Englisch Board
Please send an e-mail to widerruf@cc.o2online.de, to cancel the contract and Hardware.
Hi thank you for your help. Just to confirm w iderruf@cc.o2online.de is the email? Without the space ? See it put a space when I typed it too
Hi 
yes, it’s widerruf@cc.o2online.de without the space. We also have a form - unfortunately it’s in german, but if you have questions, feel free to ask us. 
Best regards,
Michi
I am relocating permanently back to my home country on 28th of January. What should I do to cancel my contract?
Hi
welcome to our community. 
Please find the desired information here:
Extraordinary cancellation due to moving abroad
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