do you have several multicards?
Hello @Morza98,
welcome to our community
I agree with Bumer's question, do you have multicards (several SIM cards for the same phone number) with your contract?
If yes - then the SMS reception seems to be active on another SIM card.
You can easily check this online in your multicard settings and make changes.
Please give us feedback here
Best regards
Kathi
Hello @Morza98,
Was it really because of multicards? Please tell us how you were able to solve your problem and whether Bumers hint with the multicards was correct.
Kind regards, Lea