Hallo i had orderd an Iphone 13 pro max for my friend so i have entered my address so all his posts comes to me so can i change the address please answer me ?
Edit by o2_Andrea: verschoben von Apple & iOS zu English o2 Community:Mobile
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Dear
welcome back to our o2 community. 🍃
You can register to My o2 with the contract number from the invoice. After that you can change email and other addresses if you wish.
Kind regards,
Andrea
Dear
welcome back to our o2 community. 🍃
You can register to My o2 with the contract number from the invoice. After that you can change email and other addresses if you wish.
Kind regards,
Andrea
Hallo but unfortunately i have lost the contract number i have only the order number
Dear
welcome back to our o2 community. 🍃
You can register to My o2 with the contract number from the invoice. After that you can change email and other addresses if you wish.
Kind regards,
Andrea
I have no contract number unfortunately i have lost that i have only the order number please is there any other way to change the address
Hi
You can registrate and logIn with your phone number and your four digit customer account number.
greetings
Michael
Hi
You can registrate and logIn with your phone number and your four digit customer account number.
greetings
Michael
But i have contracted the Mobile only without sim
Hello
the contract number can be found at the top of the invoice or the instalment plan.
If none of these are available, we can send one after successful legitimation.
Kind regards
Jessi
Hello
the contract number can be found at the top of the invoice or the instalment plan.
If none of these are available, we can send one after successful legitimation.
Kind regards
Jessi
Hallo
yes actually i have none of them i have only the Auftragsnummer:72213244
Can you please help to change the address ?
Hello
we can send you a duplicate invoice. The cost for this is a one-time fee of 2 euros. This is then the official invoice from the device including the contract number. You can then use this to register and adjust the address accordingly.
Should I order the shipping for you?
Kind regards
Jessi 😊
Hello
we can send you a duplicate invoice. The cost for this is a one-time fee of 2 euros. This is then the official invoice from the device including the contract number. You can then use this to register and adjust the address accordingly.
Should I order the shipping for you?
Kind regards
Jessi
Hallo ja please send me the duplicate invoice The vetrag Name ist Mohammad Hamid Amani and the Auftragnummer ist 72213244
Thank you very much
Dear
I have arranged for the copy of the invoice to be sent to your contact address at a cost of 2 euros.
Kind regards,
Andrea
Dear
I have arranged for the copy of the invoice to be sent to your contact address at a cost of 2 euros.
Kind regards,
Andrea
Thanks a lot
Hello
you’re welcome! 😊
As soon as the invoice arrives and you have been able to register accordingly, please let us know here. Or if there are any problems, we will of course be happy to help!
Kind regards
Jessi
Hello
you’re welcome! 😊
As soon as the invoice arrives and you have been able to register accordingly, please let us know here. Or if there are any problems, we will of course be happy to help!
Kind regards
Jessi
Hallo
actually i didn’t received the invoice still.
Hello
it is possible that the sending will take a little time, because in the meantime there was also a weekend as well as a holiday.
It's best to wait again until at least next week. If nothing has arrived by then, please contact us again.
Kind regards
Jessi 😊
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