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Bill paid without internet service

  • March 12, 2021
  • 2 Antworten
  • 23 Aufrufe
R
Besucher:in

Today O2 company deducted the Internet fee from my bank card, but I did not start to use the corresponding Internet service.

 

EDIT: verschoben in Englisch  o2_Maria

Lösung von o2_Ines

Hello @Rui Fang, welcome at our community.

Can you please explain what happened? Do you use Prepaid oder Postpaid? I am happy to hearfrom you.

Kind regards, Ines.

2 Antworten

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • March 12, 2021

You didn't activate the SIM card or what do you mean exactly?

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Solveig
o2_Ines
  • o2_InesModeratorin
  • Moderatorin
  • Lösung
  • March 19, 2021

Hello @Rui Fang, welcome at our community.

Can you please explain what happened? Do you use Prepaid oder Postpaid? I am happy to hearfrom you.

Kind regards, Ines.

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