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Warum O2 Service

bill


  • Neuling
  • 14 Antworten

edit o2_Tobias: screenshot out of data security reasons deleted

6 Antworten

  • Autor
  • Neuling
  • 14 Antworten
  • 18. August 2020

I pae the bill on this iban via my onlinebank on 13 august and today i got an email that i need to pay it in 3 days


bs0
Profi
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  • Profi
  • 41341 Antworten
  • 18. August 2020

Looks like the direct debit was reversed because there wasn't enough money in your account.


  • Autor
  • Neuling
  • 14 Antworten
  • 18. August 2020

Thank you fornyour fast reply and thats correct

But i paid the next day i dont know how to upload the bilking info in pdf on this site

 


bs0
Profi
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  • Profi
  • 41341 Antworten
  • 18. August 2020

You shouldn't upload any personal details here as this is a public discussion forum, but it can take a few days for the payment to be credited to your customer account. You should nevertheless call the hotline tomorrow and ask to speak to the finance department to check whether there is any problem.


o2_Tobias
  • 11690 Antworten
  • 25. August 2020

Hi @brko

 

welcome again to our English community. Thanks for contacting us here. 

 

In order to check your payment, I have just sent a private message via @o2_Support to you. Please reply there first of all to my request. 

 

Thanks a lot. 

 

Loving greetings,

Tobias


o2_Solveig
  • Moderatorin
  • 34686 Antworten
  • 3. November 2020

Hi @brko ,

 

if you have any further questions, do not hesitate to contact our English community. We are always ready to help you. 

 

Do you already know PRIORITY ? Take a look :wink:

 

Kind Regards,

 

Solveig


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