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  • December 8, 2022
  • 2 Antworten
  • 24 Aufrufe
F
Besucher:in

Hello. I need to do a consultation in English as I don't speak German. 

My Prepaid package was finished yesterday and unfortunately could not be automatically prolonged as I didn't have enough balance. 

I have now topped up my account and I need for my Tarif to be activated. How can I do that? 

Please help. 

 

Edit o2_Sven 08.12.2022/10:35: Moved from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile

Lösung von MXP_Alex

Hi @Fvicedo,

You can book your tariff as follows:

My O2: o2.de/mein-prepaid
Pack manager at *104#✆
Voice menu at 5667✆

Kind regards,
Alex

    2 Antworten

    MXP_Alex
    Legende
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    • MXP_AlexLegende
    • Lösung
    • December 10, 2022

    Hi @Fvicedo,

    You can book your tariff as follows:

    My O2: o2.de/mein-prepaid
    Pack manager at *104#✆
    Voice menu at 5667✆

    Kind regards,
    Alex

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • December 13, 2022

    Hello @Fvicedo ,

    welcome to the o2 Community 💙.

    Were you able to order a package with the help of the tips provided by MXP_Alex or can we still help you in another way?

     

    Kind regards, Sven

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