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unable to login into App,shows Some error While login into o2 application 

 

Edit o2 Antje: Moved to Englisch

Lösung von o2_Michi

Hi @Varun1433 ,

 

welcome to our community. :relaxed:

 

Sorry for the delayed answer. Which error did you get? Are you running Android or iOS?

 

Best regards,

Michi

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5 Antworten

o2_Michi
  • Moderator
  • 20023 Antworten
  • Lösung
  • 19. Juni 2020

Hi @Varun1433 ,

 

welcome to our community. :relaxed:

 

Sorry for the delayed answer. Which error did you get? Are you running Android or iOS?

 

Best regards,

Michi


  • Autor
  • Neuling
  • 3 Antworten
  • 21. Dezember 2020

I have a problem in login on application but I can login with same ID on Website but that is not possible on App it shows error message (-1).

Edit o2_Lars: Merged with existing thread.


  • Autor
  • Neuling
  • 3 Antworten
  • 29. Dezember 2020

Am Running on IOS 

Edit o2_Lars: Picture edited, please never post any personal information on a public forum.


  • Autor
  • Neuling
  • 3 Antworten
  • 29. Dezember 2020

I have this issue from past 2 months I can login with same password and ID in O2 web site but not in the application.

can you please tell me how to overview my data and others in O2 website .


o2_Lars
  • Moderator
  • 23646 Antworten
  • 30. Dezember 2020

Hello @Varun1433.

did you already register the mobile or landline numbers that you want access on our website? Unless you register these you will not be able to access the information for the contract neither on the website nor in the mobile app. Please register in an inkognito tab or log out of this community first.

After you registered (and have chosen a user handle) you can enter these in the mobile app :-)

Regards,

Lars


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