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Activation code not received

  • September 22, 2023
  • 2 Antworten
  • 26 Aufrufe

I activated the SIM, but I have not received an SMS yet with the phone number. Can you help?
Edit o2_Bianca: Post moved from o2 SIM-Karte to English o2 Community Mobile
Edit o2_Antje: Postings merged / 27.09.2023

Lösung von o2_Andrea

Dear @Raji1995 ,

welcome to our community. 🍄

Sorry for the late answer here in our community.

Did you receive the SIM-card by mail and were you able to activate it in the meantime or do you need further support from us?

Kind regards,

Andrea

 

2 Antworten

  • Autor
  • Besucher:in
  • September 22, 2023

Hello, I have ordered my SIM on 16th of September, and I still haven’t received it. Can you provide an update?

Thanks.


o2_Andrea
  • Team
  • Lösung
  • October 4, 2023

Dear @Raji1995 ,

welcome to our community. 🍄

Sorry for the late answer here in our community.

Did you receive the SIM-card by mail and were you able to activate it in the meantime or do you need further support from us?

Kind regards,

Andrea