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activating roaming plus plan retroactively

  • July 18, 2025
  • 3 Antworten
  • 28 Aufrufe
R
Besucher:in

Hello,

 

today 18.07, I am in Switzerland and used data roaming for 178MB while having a roaming basic plan.

Afterwards within today I changed the plan to roaming plus. Now it says that roaming plus plan is active from tomorrow (19.07).

 

will I be charged for this 178MB based on basic plan or roaming plus plan?

 

thanks in advance for your help.

Lösung von Klaus_VoIP

Now it says that roaming plus plan is active from tomorrow (19.07).

This means that only then will the package become active and the previously purchased data packages will be billed according to the old roaming package (Basic?).

Roaming packages should always be activated the day before use!

3 Antworten

Bumer
Legende
  • BumerLegende
  • July 18, 2025

What is the name of the roaming pack that is currently active? Roaming Basic (2018)?

Klaus_VoIP
Legende
  • Klaus_VoIPLegende
  • Lösung
  • July 18, 2025

Now it says that roaming plus plan is active from tomorrow (19.07).

This means that only then will the package become active and the previously purchased data packages will be billed according to the old roaming package (Basic?).

Roaming packages should always be activated the day before use!

Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
o2_Manga
  • o2_MangaModeratorin
  • July 18, 2025

Hi ​@ren3322 

welcome to our community. Nice to meet you here. 

Please be aware that there is no real time activation of packages like Roaming Plus. So if you use it now you pay the regular price. By tomorrow you get the better conditions.

Thanks to the helping hands here in this post. 

Greetings

Manga

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