accidently recharged twice. cancel/refund the accidental topup

Hi,

I accidently recharged twice my balance from the mine O2 app. can i cancel one of the recharge and get my money back in the account?

Best regards,

Masood

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Lösung von Anonymous 18 March 2022, 11:25

Hi!

No, refund or partial refund is not possible.

Hello @tahir696, welcome at our community. tearsbeforecrying was very quick. Thanks for this!

I´m sorry that a refund isn´t possible. But you can use it for your next payment. 😊

Kind regards, Ines.

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