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5G not working

  • July 6, 2022
  • 7 Antworten
  • 382 Aufrufe
M
Einsteiger:in

Hi 

 

I have enabled my 5G on my phone but still not getting it. What should i do?

 

Any activation required on your end?

Lösung von Denner

If your service Contract with o2 include 5G (check in meino2 app) than you have to call customer service 

 

 

    M

    7 Antworten

    Denner
    Legende
    Forum|alt.badge.img+40
    • Denner
    • Legende
    • July 6, 2022

    Is in your area 5G in service? 
     

    is your Mobil fit for European 5G? 

    42! 07.99
    o2_Manuela
    M
    Einsteiger:in
    • mkb999
    • Autor
    • Einsteiger:in
    • July 6, 2022

    yes, both of the conditions are true in my case.

    o2_Manuela
    Denner
    Legende
    Forum|alt.badge.img+40
    • Denner
    • Legende
    • Lösung
    • July 6, 2022

    If your service Contract with o2 include 5G (check in meino2 app) than you have to call customer service 

     

     

    42! 07.99
    o2_Manuela
    M
    Einsteiger:in
    • mkb999
    • Autor
    • Einsteiger:in
    • July 6, 2022

    Perfect, thank you for your help. 5G is activated now

    Denner
    o2_Manuela
    o2_Manuela
    • o2_ManuelaTeam
    • Team
    • July 8, 2022

    Hello @mkb999 , 

    you already received very good help from Denner (thank you!)

    How does the 5G work? 

    Are you satisfied?😊

     

    Best regards, 
    Manuela

     

    Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
    Denner
    M
    M
    Einsteiger:in
    • mkb999
    • Autor
    • Einsteiger:in
    • August 1, 2022

    I am very much satisfied with the 5G services so far. Keep up the good work.  

    o2_Manuela
    o2_Manuela
    • o2_ManuelaTeam
    • Team
    • August 3, 2022

    Hello @mkb999 , 

    that are good news, thank you very much for your feedback! 😁

    It would be awesome if you stay in our community. 

    There is a lot to discover. 😊

    For example:

    If you need any help with your tariff, our english F.A.Q can be very helpful: 

     

    Best regards, 

    Manuela

    Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
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