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wifi suddenly stopped working. info light flashing

  • Juni 19, 2023 5:31 PM UTC
  • 5 Antworten
  • 854 Aufrufe
Besucher:in

Hi, I have a 6441 box and I went away for 2 days and came back and the wifi isn’t working. 
 

the power, lan, wlan, dsl lights are on and the info light is flashing?!

 

Please help!! 

Lösung von schluej

Call the hotline… No Internet connection. Please do not talk from WFi!

 

Zur Antwort springen

5 Antworten

schluej
Legende
  • schluej
  • Juni 19, 2023 5:57 PM UTC

Open the configuration page of the HomeBox, with luck you just have to enter the VoIP PIN.

If not you have to call the hotline.

 

Live long and prosper 🖖
Besucher:in
  • skirkland
  • Autor
  • Besucher:in
  • Juni 19, 2023 6:01 PM UTC

Thank you for the quick response. Sorry I’m not very good at these things

 

What would be the home box configuration page & what is the VoIP Pin?

schluej
Legende
  • schluej
  • Juni 19, 2023 6:50 PM UTC

Short instruction https://www.o2online.de/assets/blobs/pdfs/kurzanleitung-o2-homebox-6441-englisch/

Open an Internet browser via the device connected to the HomeBox and go to o2.box or 192.168.1.1 .

The VoIP PIN is a 4 digit number you could find in Mein O2 or in the willkommen letter.

Live long and prosper 🖖
Besucher:in
  • skirkland
  • Autor
  • Besucher:in
  • Juni 19, 2023 7:03 PM UTC

Thank you again, I really appreciate. 
it says the pin is registered fine, but on this screen summary there are some red flags. Online status? Is this an issue?

schluej
Legende
  • schluej
  • Lösung
  • Juni 19, 2023 7:05 PM UTC

Call the hotline… No Internet connection. Please do not talk from WFi!

 

Live long and prosper 🖖
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