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wifi suddenly stopped working. info light flashing

  • June 19, 2023
  • 5 Antworten
  • 740 Aufrufe

Hi, I have a 6441 box and I went away for 2 days and came back and the wifi isn’t working. 
 

the power, lan, wlan, dsl lights are on and the info light is flashing?!

 

Please help!! 

Lösung von schluej

Call the hotline… No Internet connection. Please do not talk from WFi!

 

5 Antworten

schluej
Legende
  • June 19, 2023

Open the configuration page of the HomeBox, with luck you just have to enter the VoIP PIN.

If not you have to call the hotline.

 


  • Autor
  • Besucher:in
  • June 19, 2023

Thank you for the quick response. Sorry I’m not very good at these things

 

What would be the home box configuration page & what is the VoIP Pin?


schluej
Legende
  • June 19, 2023

Short instruction https://www.o2online.de/assets/blobs/pdfs/kurzanleitung-o2-homebox-6441-englisch/

Open an Internet browser via the device connected to the HomeBox and go to o2.box or 192.168.1.1 .

The VoIP PIN is a 4 digit number you could find in Mein O2 or in the willkommen letter.


  • Autor
  • Besucher:in
  • June 19, 2023

Thank you again, I really appreciate. 
it says the pin is registered fine, but on this screen summary there are some red flags. Online status? Is this an issue?


schluej
Legende
  • Lösung
  • June 19, 2023

Call the hotline… No Internet connection. Please do not talk from WFi!