Wifi Interrupts often

Hello @sANDy1323,

welcome to our community! I have moved your thread to our english board, so other interested customers can find it easier.

I have checked your DSL-connection and didn’t find any problems in the connection. It is connected stably with a bandwidth of 90 Mbit/s. The interruptions due to the 24 hour re-connect are normal. The link for “Netzstörungen” is for mobile connections only, if you have problems with the mobile network of your smartphone or other mobile device.

I suppose that your problem is a local problem with the wifi connection between the router and your device. This can have many different causes.

1. Channel: When the wifi is set up, a specific radio channel is automatically assigned. If many neighbors use the same channel, this can lead to interruptions or reduced speed. Here changing the channel can help.
   The router mode is set to b + g + n for a 2.4 GHz band. For test purposes, try setting the setting only to n or b / g. Support router and end device 5 GHz, then set to ac + n mode for testing. Important: If both a 2.4 GHz and a 5 GHz radio network are available, give the two different names or switch off the one that is not required. The radio channel can be set directly in the router menu. The o2 my service app can of course also be used for this purpose.
2. Location: Placing the router next to the phone socket is not always the best solution. The router's wife range can be improved by a more central location in the apartment. The rule is that the distance from the telephone socket to the router and from the router to the end device should always be as short as possible. In addition, the router should not disappear in the bottom shelf, but as far up as possible, e.g. be placed on the top shelf to avoid as many sources of interference as possible. For optimal wifi reception, the router can also be  hung up vertically. In apartments with several floors place it horizontally. In the case of larger apartments, particularly thick walls or use over several floors, a wifi repeater can help to extend the range.
3. Other devices: Various devices such as bluetooth devices, microwaves, baby monitors, larger objects made of metal, larger power supplies and computers can impair the wifi reception. The router should therefore not be near these devices if possible. Refrigerators and elevators can also lead to restrictions in the wifi connection.
4. Please also check if your smartphone/tablet/laptop is causing the problem. Do you have the same problem with other devices too?

Please let us know if you managed to solve the problem or if you need further assistance.

Kind regards

Giulia