When will my Internet be activated !?

Hi!
Here's the situation:

I moved from House A to House B at the end of June. I currently have a cable contract that runs until the end of July, but I signed a better contract that’s set to start on the 15th of July. In the meantime, the old one should remain active.

I informed the provider about the move ("Umzug") about a month in advance. They said, "No problem—just plug in your router when you arrive, and we’ll check the line and let you know if everything’s working."

That’s exactly what I did. Then I called them and here’s what happened:

• 30 June:
  “Everything looks good! Your internet will be active this afternoon.”

• 1 July (first call):
  “No, your internet will be activated on the 15th of July.”

• 1 July (second call):
  “Actually, it’ll be activated on the 4th of July via express activation.”

• 4 July:
  “You don’t have a contract with us, sir.” Then after checking further:
  “Ah, we tried activating it, but Vodafone rejected the request. We’ll try again on Monday.”

• 7 July:
  “There’s no express activation in progress. Your internet will be activated on the 15th.”

Funny, right?
I’m just laughing at this point—while working from home without internet, of course! 😊

edit o2_Manga: Titel angepasst und in den Englisch Bereich verschoben