Hello @internetrocks and welcome to our o2 community \o/
Did I understand you correctly that the speed slows down as soon as you connect via the APN netpublic? Or what exactly do you mean by ‘I noticed that as soon as the VPN is established between the two homes my internet speed drops to 8Mbps”
But you're not also using a VPN provider like NordVPN or Cyperghost, are you? Maybe you can describe the whole error in more detail here, then we can find a solution together.
Kind regards Matze
Thank you @o2_Matze for your response.
I have two homes that are connected by my own VPN service (Server in one home and client in second home). I use this to access my smart home accessories seamlessly between the two homes.
Ideally I would leave the VPN on all the time so that the experience is seamless. However here is what I experience, without the VPN link established, both homes have very good internet speeds >30Mbps. However as soon as the VPN link is established the internet speed drops to ~8Mbps. I’m not sure what on O2 side is causing the speeds to slow down, the only thing that comes to my mind is perhaps the upload speed is somehow playing a role which is 10Mpbs (but I think Homespot M is 50Mpbs).
Kind Regards
@internetrocks Thank you for your explanations. This is indeed an unusual error.
Does this mean that if you establish the connection via the APN netpublic, the speed is reduced massively? Can you test this directly? So connection without VPN and APN Internet fast and as soon as the connection is established via the APN netpublic the speed slows down massively?
If this is the case, we would create an error ticket here so that the network engineers can take a closer look at the connection logs.
Kind regards Matze
Hi @o2_Matze,
Thank you for getting back.
Yes I did perform some tests with and without VPN on both homes, also the results were better without O2 in the loop. I performed some research and understand that it could be somehow that O2 is capping my upload speed to around 8Mbps, which is the reason for the internet speeds to drop down over the VPN link between the two homes. The thing is on my other home the upload speed is higher therefore when I choose it as a server the issue is not affecting as much as when I use my O2 side as server. If you are able to support here I would really be happy to have my O2 side as server side.
Perhaps there could be an option or choice to selectively lower the download speeds whilst offering the same to be unlocked for increasing the upload speeds instead.
Anticipating your support.
Best Regards.
Hi @internetrocks, thank you for your message.
Perhaps there could be an option or choice to selectively lower the download speeds whilst offering the same to be unlocked for increasing the upload speeds instead.
We have no way of configuring or manually changing your downstream or upstream speed from here.
Your tariff itself offers max. 50.000 kBit/s downstream and max. 10.000 kBit/s upstream, these values can of course be lower depending on network utilization.
I'm sorry that we don't have a direct solution for you here. Alternatively, perhaps you should use a wired technology such as VDSL, where you have significantly higher upload rates, have you ever thought about it?
Best regards Matze
That’s the VPN in combination with your Upload.
The VPN max. Rate is your max. upload speed that get limited by the VPN speed.
Yes, it is correct that the VPN server with its limited capacity can also be the bottleneck here.
Thanks for pointing this out \o/
Regards Matze
