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Vodafone changes cables in my house

  • December 5, 2021
  • 5 Antworten
  • 79 Aufrufe
I
Besucher:in

Dear O2 team,

Recently an employee of Vodafone came to our home and said that Vodafone is changing the cables for the whole house. He said it means that the O2 DSL internet that I have now will not work after the cables are changed. I want to check with O2 whether this is true. If Vodafone changes the cables, does it really mean I have to change my internet?

Best,

I.K.

Lösung von Joe Doe

@ikrom Let me guess.  And he wanted to help you and you should sign something somewhere?  To switch from O2 to Vodafone.

Vodafone cannot disconnect the telephone cables over which your VDSL runs.

5 Antworten

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • December 5, 2021

No. It probably wasn't a Vodafone employee but a reseller representative trying to trick people into signing a contract.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    Joe Doe
    Legende
    Forum|alt.badge.img+37
    • Joe DoeLegende
    • Legende
    • Lösung
    • December 5, 2021

    @ikrom Let me guess.  And he wanted to help you and you should sign something somewhere?  To switch from O2 to Vodafone.

    Vodafone cannot disconnect the telephone cables over which your VDSL runs.

    Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
      o2_Matze
      • o2_MatzeModerator
      • Moderator
      • December 7, 2021

      Hi @ikrom 

      Welcome to our o2 Community. 

      I can reassure you, it was just a cheap trick to get you to sign a new contract. 

      Did you sign any paper or did the guy just left?

      Best Regards Matze  
       

      „Was Du mit guter Laune tust, fällt Dir nicht schwer.“- ungarische Weisheit
      I
      Besucher:in
      • ikrom
      • Autor
      • Besucher:in
      • December 8, 2021

      Thank you all for responding.

      I did not sign anything with them because the salesman sounded suspicious.

      Best,

      I.K. 

        o2_Kurt
        Forum|alt.badge.img+40
        • o2_KurtModerator
        • Moderator
        • December 9, 2021

        Hi @ikrom ,

         

        that’s good news! Just yesterday I’ve experienced almost the same thing, by the way. :zipper_mouth:

        Thanks for your reply  :hugging:

        Best regards,
        Kurt

        Signatur :)
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