Skip to main content
Warum O2
Warenkorb
 Service
Frage

Vertrag

  • March 20, 2020
  • 3 Antworten
  • 154 Aufrufe
G
Besucher:in

Hello Team, I have a query regarding my DSL contract. Could you please confirm if you have marked my contract for cancellation? As I won’t be extending my contract with O2. My Kunden Nummer is XXXXXXXXX. Thanks

 

Edit o2 Matze Please to not post your personal data, cause the is a public user community 

    3 Antworten

    A
    • Anonymous
    • March 20, 2020

    When did you cancel the contract? Normally o2 confirms cancellations by mail and - after some time - on the last page of the monthy invoice.

    o2_Matze
    Droggelbecher
    Legende
    Forum|alt.badge.img+21

    On Mein o2 you can check yourself. If it is cancelled the date is listed as “gekündigt zum”, otherwise “Vertragsende”.

    o2_Matze
    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • March 25, 2020

    Hi @Gaurav 

    Your wish for cancellation is noticed.

    We have received the info from your new provider.

    The cancellation will take place in late september.

    Best Matze  

    „Was Du mit guter Laune tust, fällt Dir nicht schwer.“- ungarische Weisheit
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica