Hi,
I have question regarding the upgrade for my O2 DSL. I have been using o2 Home M for almost two years and now just before my new contract is extended, I would like to change it to o2 Home L. Does any here can help me how to do it online?
Thank you.
BR,
Ihsan
Hello
we’d be happy to help you with changing your contract. Unlike with mobile ones you can’t directly extend them via the “mein o2” Portal or App. Since we will need some sensitive information from you for this, I’ll be sending you a private message. You’ll find it in your Inbox. Please give us a little heads-up in this thread once you have answered the private message.
Kind regards, Sven
Hello
we’d be happy to help you with changing your contract. Unlike with mobile ones you can’t directly extend them via the “mein o2” Portal or App. Since we will need some sensitive information from you for this, I’ll be sending you a private message. You’ll find it in your Inbox. Please give us a little heads-up in this thread once you have answered the private message.
Kind regards, Sven
Hi Sven,
done….
Thank you for the quick answer. I’ll be sending you an E-Mail with the conditions, that way you can take your time to read everything and then think about it. If everything works for you, then you can accept the offer via the E-Mail and we will switch your contract over accordingly.
King regards, Sven
Hi
did you like the offer and maybe you already accepted it? If you have any questions, please feel free to contact us.
Kind regards
Larissa
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