Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

Terminate order before activation

  • September 10, 2021
  • 2 Antworten
  • 59 Aufrufe
C
Besucher:in

I ordered O2 DSL month to month, but the activation date provided is too far in the future. I want to cancel my contract before it is even activated, however, there is no option to do so in myO2. How do i terminate before activation?

 

Edit o2_Bianca: Verschoben zu English Broadband/DSL

Lösung von blablup

If the contract was not concluded on site but online/by telephone and you are still within the revocation period, you can fill in and sign the revocation form (Widerrufs­belehrung) and submit it. You received the form with the o2 order confirmation. 

2 Antworten

B
Legende
Forum|alt.badge.img+20
  • blablupLegende
  • Legende
  • Lösung
  • September 10, 2021

If the contract was not concluded on site but online/by telephone and you are still within the revocation period, you can fill in and sign the revocation form (Widerrufs­belehrung) and submit it. You received the form with the o2 order confirmation. 

o2_Lars
o2_Lars
  • o2_LarsModerator
  • Moderator
  • September 11, 2021

Hello @CancelQuickly, welcome to our o2 community :-)

I am sorry to hear that the activatio ndate is turther in the future than you hoped it to be :-/

Did you already follow the tpp @blablup gave you? 

Regards,

Lars

≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica