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Terminate order before activation


I ordered O2 DSL month to month, but the activation date provided is too far in the future. I want to cancel my contract before it is even activated, however, there is no option to do so in myO2. How do i terminate before activation?

 

Edit o2_Bianca: Verschoben zu English Broadband/DSL

Lösung von blablup

If the contract was not concluded on site but online/by telephone and you are still within the revocation period, you can fill in and sign the revocation form (Widerrufs­belehrung) and submit it. You received the form with the o2 order confirmation. 

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  • Lehrling
  • 10889 Antworten
  • Lösung
  • 10. September 2021

If the contract was not concluded on site but online/by telephone and you are still within the revocation period, you can fill in and sign the revocation form (Widerrufs­belehrung) and submit it. You received the form with the o2 order confirmation. 


o2_Lars
  • Moderator
  • 23460 Antworten
  • 11. September 2021

Hello @CancelQuickly, welcome to our o2 community :-)

I am sorry to hear that the activatio ndate is turther in the future than you hoped it to be :-/

Did you already follow the tpp @blablup gave you? 

Regards,

Lars


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