Hi,
I want to terminate my current 50 Mbps DSL contract and start a new 250 Mbps DSL cotract immediately after termination.
It’s a kind of upgrade. Everything else are same. Is it possible? Like my current cotract terminated today and new contract starting from tomorrow?
Please let me know.
Lösung von o2_Sven
Hello
in general whether you change your contract or terminate it and order a new one, you should estimate that this process does not happen “over night” but require usually a few weeks. With a termination and a new contract you should also expect that this will not be a smooth transition and some time will be between the deactivation of the old contract and the activation of the new one. Changing the contract is the variant in which you will only have a few hours without internet on the day the move to the new contract is made, if that is of interest to you, then please let us know.
Kind regards, Sven
Hello
from what I can see you went ahead and ordered a new contract, which as expected was caught as a duplicate for the same address, your old contract is currently also not yet cancelled. I’d again suggest, that you just let us make you an offer for your currently used contract instead of this switch.
Kind regards, Sven
Ok
Hello
I’m sorry for the delay. We’ve sent you an offer to your email address. The offer itself is valid for 8 days, so you have enough time to decide carefully about it.
Kind regards, Sven
tThe offer is really expensive!!… I think who are not using the O2 DSL now are getting the cheap rate… and using O2 DSL is kind of doing some crime 😁… anyway, I am not going to accept the offer, but thank you so much...
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