Hi,
I still have my router after cancelling my DSL contract. I missed the dealine for sending it back and have been charged for the router.
Can I still send it back? And will I then get the charged amount back?
Cheers
~
Richard
Edit o2_Larissa: Transfered to english broadband/DSL
Hello
Please use our return portal to return your router: http://g.o2.de/GAF Here you can also print out a return label or download a mobile package label as a QR code. The return shipment is done with DHL and is free of charge. The charge will be returned to your account. Please note the device has to be returned within 3 months after the charge. If it is returned later, there will be no refund.
Kind regards
Giulia
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