I ordered a cable router, but the landlord didn`t warn me that my house only has a dsl connection. How do I change my cable router to a dsl router?
Moin,
do you have cable tv? Than normally a cable modem should be possible.
And O2 should be able to check, that cable is possible.
For a Widerruf it is important to know where you have made your contract?
- Online you could do a Widerruf with the first 14 days
- on a local shop there is no way back.
if o2 can not deliver a cable connection then the contract will be reversed
No, I don't have cable tv, my landlord say “it wasn`t connected to my apartment” and he say what i need change router, but i don`t know how make this.
Доброе утро,
у вас есть кабельное телевидение? Чем обычно должен быть возможен кабельный модем.
И O2 должен быть в состоянии проверить, что кабель возможен.
Для отзыва важно знать, где вы сделали свой контракт?
- Онлайн вы можете сделать отзыв с первых 14 дней
- на местный магазин нет пути назад.
если o2 не может поставить кабельное соединение, контракт будет отменен
No, I don't have cable tv, my landlord say “it wasn`t connected to my apartment” and he say what i need change router, but i don`t know how make this.
U habe done the contract online or in a local shop?
- Team
- 4991 Antworten
-
25 August 2022
Hello
welcome to our community! 🎊
Normally, we cannot activate your contract if there is no technical connection available.
Schluej already asked important questions. (Thanks!)
What technical option stands in your contract?
VDSL, Cable or glass fiber`?
Did you order a router for rent from us or did you buy your own router?
Best regards,
Manuela
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