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Router not received

  • March 26, 2021
  • 2 Antworten
  • 48 Aufrufe

Hello,

I didn´t received the router because my name was not appearing on the ringbell. I have issue to contact O2 support on phone, chat and whatsapps unfortunately. I would be glad to have support here please.

 

Thank you in advance.

2 Antworten

o2_Matze
  • Moderator
  • March 29, 2021

Hi @Tchoutchou 

Welcome to our o2 Community.

Please sent us your Name, address and date of birth via private Message to our @o2_Support  User

and we will take a closer look and arrange a new shipment to you.

Best regards Matze  


o2_Matze
  • Moderator
  • April 1, 2021

Hi @Tchoutchou 

Thanks for your message.

Your new router should arrive at your place with in the next few workdays. 

Best Regards Matze