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Problem with opening O2 startseite

  • November 19, 2025
  • 5 Antworten
  • 34 Aufrufe
U
Besucher:in

Hello,

I have just completed the cable route and activated it through the My Service app, but I am unable to access the O2 start page as instructed. What to do? Could you please provide me with the correct link in case I am not accessing the right page?

5 Antworten

Bumer
Legende
  • BumerLegende
  • November 19, 2025

Is the contract already activated?

U
Besucher:in

It is not yet active, but the letter I received from O2 states that the O2 startseite should be visible in the browser, and if not, to contact Kundenbetreuung.

o2_Maria
  • o2_MariaModeratorin
  • Moderatorin
  • November 23, 2025

Hello ​@User9763959491982 ,

Welcome to the community.

I see that you have already contacted our customer service team.
Were they able to answer your questions?

Best regards,
Maria

Dir hat eine Antwort weitergeholfen? Prima, dann markiere diesen bitte als "Best answer", damit auch andere davon profitieren. ;-)
U
Besucher:in

Hello Maria,

Yes, they address my issues. 

Thank you.

o2_Kathi
o2_Kathi
  • o2_KathiModeratorin
  • Moderatorin
  • November 24, 2025

​@User9763959491982 Thank you for your feedback. We're glad that your issue was resolved by our customer service team 😊 Feel free to contact us again anytime if we can be of assistance.

Kind regards, Kathi ❄

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