Hi @iamaserverguy,

thanks for your message.

I regret that you are not happy with the network-connection at home.

As you see in our livecheck , our technicians work at the moment at some of the basic stations in your area. Therefore, I ask you for some patience until the technicians have solved the issue.

Thanks a lot for your patience.

Loving greetings,

Tobias

Thank you, o2_Tobias  .. I will wait until 17th Jan to get the network issue…

Regards,
K.Deepak Balaji

Hi @iamaserverguy,

I just wanted to ask how the situation is at the moment.

Do you see any improvements in your network-issue?

I look forward to your reply.

Loving greetings,

Tobias

Hi @o2_Tobias 

Singal reception is still low, could you assist here ?

Regards,

K.Deepak Balaji

Hi @iamaserverguy,

thanks for your feedback.

I just checked your situation again. Our technicians still work on some of the basic stations.

Therefore, I still ask you for some patience.

I am sorry that I have no better news for you at the moment.

Loving greetings,

Tobias

Is there a tentative timeline on the fix?

Hi @iamaserverguy,

please check again on Monday if your network connection is working better.

Thanks for your patience.

Loving greetings,

Tobias

Hi @o2_Tobias 

Signal strength is better now...

Thank you…

Hi @iamaserverguy,

very nice, I am happy for you.

Thanks a lot for your patience.

By the way, what is your situation with DSL? Is an offer for a new DSL-contract with combination discount (Kombivorteil) interesting for you? Just let me know if you like to receive a nice offer.

Loving greetings,

Tobias

Hi @o2_Tobias 

Unfortunately, I wasn’t aware of discounts provided, and I had opted from a different vendor… 

Thank you so much for your support...