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o2 website not working properly

  • April 22, 2020
  • 3 Antworten
  • 179 Aufrufe
K
Besucher:in

I am trying to access to my personal area in o2 but every page is reconnected to the Community page. 

 

 

Edit by o2_Andrea: verschoben nach English o2 Community Broadband / DSL

    3 Antworten

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • April 28, 2020

    Hello @karencarlin,

     

    if you want to login into “Mein o2”, you have a different access than to the community. Normally, your username is your mobile or landline number. Have your already registered your number?

     

    Please find more information in English here.

     

    Kind regards

    Giulia

    *** Hier geht es zum Weihnachtsgewinnspiel: https://hilfe.o2online.de/o2-news-3/o2-community-weihnachtsgewinnspiel-2025-herzlich-willkommen-in-unserer-weihnachtsbaeckerei-659597 ***
    K
    Besucher:in
    • karencarlin
    • Autor
    • April 29, 2020

    Hi Giulia, yes i registred my number and i was able to access in the past. however now the link that you provided, automatically send me to this community forum. 

    o2_Manga
    • o2_MangaModeratorin
    • May 5, 2020

    Hi @karencarlin, 

     

    I have checked your DSL login to your personal contract details and it is not the landline number. You chose a username. Please make sure that the community is logged out completely. Then go “Meino2” it should work.


    Greetings

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