o2 TV 24M Cancellation Question

Was your contract extended for 24 months or was your o2 TV subscription renewed? In both cases, cancel your subscription by sending an email to widerruf@cc.o2online.de

Hi,

Thanks for the reply.

To answer your question: No, my main contract was not extended. It is still continuing with its remaining term of 12 months. However, my o2 TV 24M subscription cancelled.

My specific question is: In this situation, will I have to pay for the remaining 12 months of the o2 TV contract in my next bill?

I can send the revocation email (Widerruf) to the address you provided. But if I don't have to pay for the remaining months, then there is no problem for me. On the contrary, my monthly fee is now at the level I wanted. I just want to know if I am obligated to pay for the remaining months before I decide whether to revoke the cancellation.

Best,

No, you don't have to pay everything at once, but pay monthly until the end of the contract.

Please may you provide me more details? I don’t understand that. So, I cancelled the TV 24M before 24 months contract at 12th month but will I continue to pay monthly even I don't have the service?

Yes, you will continue to pay monthly until the end of the minimum term.

Hi ​@ecan1905 

welcome to our community. Thank you for joining us here. 🙂

As far as I can see the cancellation of your o2 TV Pack was already processed. It is deactivated sind September 14th 2025. Obviousliy as a gesture of goodwill someone changed it for you. 

Greetings

Manga