Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

O2 homespot LTE showing red sign

  • October 9, 2023
  • 1 Antwort
  • 33 Aufrufe
P
Besucher:in

I am having trouble with my O2 homespot from last months , I have tried multiple restarts and resets but nothing happened. On top of that, I am unable to register in my O2 account because i never recived PIN and i also have changed my address. please help out how to fix this out.

Lösung von o2_Giulia

Hello @princetyagi,

welcome to our o2 Community 😀

If you are using the homespot at a new adress, it is likely not to work. The My Home tarif is meant to be used at one adress only, like a common landline contract.

If you have moved, the usage address needs to be changed. Our customer service staff will be happy to help you; there is also an English-speaking hotline.

Best regards

Giulia

    1 Antwort

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • Lösung
    • October 19, 2023

    Hello @princetyagi,

    welcome to our o2 Community 😀

    If you are using the homespot at a new adress, it is likely not to work. The My Home tarif is meant to be used at one adress only, like a common landline contract.

    If you have moved, the usage address needs to be changed. Our customer service staff will be happy to help you; there is also an English-speaking hotline.

    Best regards

    Giulia

    *** Hier geht es zum Weihnachtsgewinnspiel: https://hilfe.o2online.de/o2-news-3/o2-community-weihnachtsgewinnspiel-2025-herzlich-willkommen-in-unserer-weihnachtsbaeckerei-659597 ***
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica