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O2 DSL - address change

  • March 10, 2021
  • 4 Antworten
  • 86 Aufrufe
L
Besucher:in

Hello O2 team,

 

Last October, I upgraded my contract to DSL L from DSL M. Now I am moving over to a new address in Muenchen from May 2021. I would like to change my address but I am not able to do it.

If I try to change the address in my O2 account, I see the following message.

 

DSL

The contract to O2 Home L was changed in October. I dont know why it says it is still in process.

 

Can you please help here?

 

Thanks,

BR,

Abishek.

Lösung von o2_Matze

Hi @Laabi3 

Welcome to our o2 Community. 

Do you still need assistance for moving your DSL contact, or did my colleagues arrange everything for you?

Best Regards.

Matze  

 

    4 Antworten

    B
    Legende
    Forum|alt.badge.img+20
    • blablupLegende
    • Legende
    • March 11, 2021

    Please submit your removal request directly to o2 customer service.

    o2_Matze
    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • Lösung
    • March 18, 2021

    Hi @Laabi3 

    Welcome to our o2 Community. 

    Do you still need assistance for moving your DSL contact, or did my colleagues arrange everything for you?

    Best Regards.

    Matze  

     

    „Was Du mit guter Laune tust, fällt Dir nicht schwer.“- ungarische Weisheit
    L
    Besucher:in
    • Laabi3
    • Autor
    • Besucher:in
    • April 9, 2021

    Hello Matze,

     

    I called the helpline and changed my address successfully.

    Thanks for your help.

     

    Thanks,

    Laabi3

    o2_Matze
    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • April 12, 2021

    @Laabi3 Thank you for your feedback, happy to hear that everything went fine. 

    Stay safe and best regards.

    Matze 

    „Was Du mit guter Laune tust, fällt Dir nicht schwer.“- ungarische Weisheit
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