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o2 5g homespot. The router does not work

  • September 23, 2025
  • 6 Antworten
  • 35 Aufrufe

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Hello can someone please please help me. 
My o2 5g homespot arrived today. Ive activated the sim with a pin and tried to connect. First of all, it lets me connect to the wifi then comes up with the “wilkommen” page where i have to type in the other password for the user interface on the back. No matter what i do, if i reset the box etc, the other password on the router DOES NOT WORK. 
please someone help me i really need wifi set up asap!! 

Edit o2_Kathi 30.09.25 Title adapted for a better overview

6 Antworten

Maxtester
Mentor:in
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  • Mentor:in
  • September 24, 2025

Did you also use a German keyboard?

 

Write the password into an editor, check it, and copy it.


Forum|alt.badge.img
  • Autor
  • Besucher:in
  • September 24, 2025

Yes, i managed to log on. I activated my pin (yesterday already), and changed the wifi password as instructed in the handbook. However my router wont connect to the internet:/ 


Maxtester
Mentor:in
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  • Mentor:in
  • September 24, 2025

prüfe ob eine Störung ist.

 

Link


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  • Autor
  • Besucher:in
  • September 24, 2025

Hi! It seems to be working okay now. I got an email with my landline phone number and it has worked. Thanks very much for your quick responses. I just wanted to ask- if i turn on data roaming for my internet could i face additional charges? Also, could it make my internet speed quicker? Any tips to make it faster/better connection. Because i have quite a weak connection here


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  • Legende
  • September 27, 2025

Roaming is not possible with o2 Home FMS tariffs. The SIM card is allowed to be used only at the contractually agreed usage address.


o2_Kathi
  • Moderatorin
  • September 30, 2025

Good morning ​@Skinnywhale34 😊

Great that you found your way here. Welcome to our community.

I'm very happy to read that your router is now working 🤗 What exactly did you change or set differently?

blablup is right, roaming is not possible with o2 Home FMS tariffs.

To improve reception, you can see if a different location for the Homespot gives you a faster connection. It's also best to place the Homespot on a shelf or at least higher up on the wall so that you can use the full Wi-Fi signal. Feel free to try this out and see if it improves the situation.