I moved to a new address and decided to take my o2 contract for Kabel internet with me. I have a Fritz!Box 6660 Cable Router from o2.
Unfortunately, after the activation date on 5.10, the internet does not work and the Power/Cable light continually flashes. The WLAN light is on, however. When I ran a diagnostic with the fritz service, the result is “no internet”. I have tried factory resetting the router and using the o2 my service app, but nothing has fixed the issue.
I have already tried calling the service hotline regarding this issue but after waiting on hold and being transferred to the technical department, I was hung up on :(
Hopefully I can get some assistance here?