Hello,
I am experienced frequent no intenet and no telephone problem for a week.
The dsl light is blinking, but there is no internet light at all.
The firmware version is 1.00(AAJG.0)D26b
could you check why it happen so frequently?
and I also want to use ipv6 address. can you support it?
Thanks.
Edit o2_Bianca: Moved from Router,Software, Internet und Telefonie zu English o2 Community Broadband/DSL
Lösung von schluej
Zur Antwort springenThe dsl light is blinking, but there is no internet light at all.
If the DSL indicator light is not permanently green, there is no DSL connection. Logically, without a DSL connection, all services implemented via it, such as Internet and telephony, cannot be used either. Therefore, the Internet control lamp is off in this case. See quick start guide and manual for o2 Homebox 6641.
the DSL light is always green, but the internet light truns off and there is no internet connection.
it happes several times a day. it takes several mins to get the internet again.
sometimes intenet connection was very instable for few hours.
Call the number below and tell them that dsl is on and internet led some times turns off.
O2 Service in English
Our English-speaking postpaid and landline support for you. We are happy to assist you.
Monday till Friday 10 am - 6 pm
Hi
Welcome to our o2 Community. There is clearly a mailfunction, so best way to solve this is to talk to our tec department
Did you call our English-speaking postpaid and landline support as schluej suggested?
Best regards.
Matze
Hi
I called to the o2 service who is speaking English and got some support.
so far, it look ok. it just passed a hour. I keep watching the stability.
Best Regards,
Elli
Hi
Thank you for your feedback.
I am very pleased, that you were able to solve the whole thing with the help of our tec colleagues.
Best Regards Matze
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