No DSL Connection

Forum|Forum|7 months ago
May 1, 2025
4 Antworten
37 Aufrufe

macphaidin
Besucher:in

Hello, I really need some assistance here.

I just undertook a contract with o2 for Internet, and when inputting everything into my FritzBox 7590 AX, the DSL connection will not work.

I had the same problem with another supplier, so am sure its the DSL line problem, and not the supplier.

I am 100% sure everything is connected properly, and the connection box in the basement looks to be fine, from the limited research I did.

My hausmeister said to contact o2, but if anyone has any suggestions what the possible issues are, what the general next steps are, or how to go about it, I’d really appreciate it.

edit o2_Gerrit 02.05.2025 moved to English O₂ Community: Broadband & Landline

Lösung von schluej

Than call the hotline, error „no sync possible, Power / DSL is blinking“. You can’t solve the problem.

schluej
Forum|Forum|7 months ago
May 1, 2025

Moin Moin,

what is the DSL/Power LED are doing?

And call:

The direct route without the app is via the number 089 6666 300 81, our colleagues will gladly assist you. The opening hours are Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays.

Live long and prosper 🖖