the same problem with me. the Techniker came to active it. but then i got a message that there is a ‘’ Fehler 691 ‘’ from Vodafone.
what can i do to solve it?
Regards
Goran
Edit o2_Matze 05.02.23 18:20
Posts moved to new thread in the english broadband board for reasons of clarity
U are switch to the wrong Port. „Verschaltet“.
O2 Service in English
Our English-speaking postpaid and landline support for you. We are happy to assist you.
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm
U are switch to the wrong Port. „Verschaltet“.
O2 Service in English
Our English-speaking postpaid and landline support for you. We are happy to assist you.
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm
vielen Dank für Ihre schnelle Antwort. eigentlich hat den Techniker es falsch gemacht
Ja, der Techniker hat einen Fehler gemacht.
Hi
Welcome to our o2 community.
I am sorry that you are having such difficulties with your new internet connection.
However, I agree with schluej, that in this case it is best to contact the hotline via mobile phone, so that they can create a trouble ticket and a technician can take another look at your connection at your home.
We would be happy if you keep us up to date here and report to us how things went.
Kind regards Matze
Hi
Welcome to our o2 community.
I am sorry that you are having such difficulties with your new internet connection.
However, I agree with schluej, that in this case it is best to contact the hotline via mobile phone, so that they can create a trouble ticket and a technician can take another look at your connection at your home.
We would be happy if you keep us up to date here and report to us how things went.
Kind regards Matze
many thanks Matze,
actually i have called the Service center, and I got a Ticket with ID. but when will they come to solve it
Regards
Goran
Hey
Is there any new information? Can we help you any further? :)
Greetings,
Flo
Hey
Is there any new information? Can we help you any further? :)
Greetings,
Flo
Hey Flo,
many thanks. The technician came and fixed it.
Regards
Gibhm
Hello
that's great that everything is working out now.
Thanks for your feedback.
Feel free to contact us again if you have any questions.
Best regards,
Maria
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