Hello,
I made contract termination request via online form where I set termination date for 29.05.2023 then I sent paper confirmation on 12.05.2023 after I receive mail from O2.
For now I didn’t receive any paper but my O2 app said that my account will be terminated at 13.06.2023.
I’m confuse since I set the termination date online and as a result it did nothing and termination date is set +1 month when O2 received mail via post.
I will leave Germany at the end of the May and close my German bank account too.
Is it possible to made last payment manually for the period that left? And not wait any time when automated payment will be made?
I hope it is possible.
Thank you.
Lösung von o2_Matze
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