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Is it possible to switch my O2 DSL contract to another provider early?

  • October 17, 2025
  • 7 Antworten
  • 52 Aufrufe
S
Besucher:in
Forum|alt.badge.img

Hello O2 Community,

I currently have an O2 DSL contract that runs until the end of 2026. Is there a way to switch to another internet provider before the contract expires without having to pay a high fee? What are the terms and conditions for early termination or a provider switch with O2? Is there a possible transfer fee I can pay to get out of the contract early?

I look forward to hearing about your experiences and tips.

Thank you very much!

Edit o2_Antje: Moved from DSL to English Community / 17.10.2025/ Titel angepasst

7 Antworten

Sächsin
Legende
  • SächsinLegende
  • October 17, 2025

Ein Anbieterwechsel ist erst zum Ende der MVLZ möglich, o2 wird nicht vorzeitig auf die bis zum MVLZ-Ende fälligen Gebühren verzichten.

Politik: ein Streit der Interessen, der sich als Wettstreit der Prinzipien ausgibt. Ambrose Bierce ------ Der Kluge lernt aus allem und von jedem, der Normale aus seinen Erfahrungen und der Dumme weiß alles besser. Sokrates --------- Nein, ich bin kein Fußabtreter!
Klaus_VoIP
Libertas
Legende
Forum|alt.badge.img+29
  • LibertasLegende
  • Legende
  • October 17, 2025

No! Thats the only info you need. Just no!

Smartphone Techniker
Klaus_VoIP
Klaus_VoIP
Legende
  • Klaus_VoIPLegende
  • October 17, 2025

In this context, the question arises as to WHY you want to change providers. Are there any restrictions on your internet connection?

Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
S
Besucher:in
Forum|alt.badge.img
  • Safial302
  • Autor
  • Besucher:in
  • October 17, 2025

​@Klaus_VoIP Actually I used first o2 M100 (SIM Internet) then i switch to o2 DSL, but i told them not give me a new contract only switch the contract and the customer care guy in the shop it is possible. But I do not know why they give me a new 2 year contract. 

O2 is full of scam. In there hotline every time I call they tell different things. 

The_Voice_70
Legende
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  • The_Voice_70Legende
  • Legende
  • October 17, 2025

Look here: 

https://www.o2online.de/vorteile/fuer-kunden/internet-festnetz/dsl-tarife/

Either monthly or with a two-year term

Erster Vertrag: Alice Fun Max Flat analog (11.04.2008), Alice Homebox Wlan 1231 (rot), o2 my Service - Hilfe zur Selbsthilfe: https://www.youtube.com/@o2de
Klaus_VoIP
Legende
  • Klaus_VoIPLegende
  • October 17, 2025

24-month contracts are cheaper, and from what you said, you didn't rule out 24 months. As far as I know, a 24-month SIM contract could only be canceled during the term with a new 24-month contract.

Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
o2_Kathi
  • o2_KathiModeratorin
  • Moderatorin
  • October 24, 2025

Good morning ​@Safial302 😊

Thank you for contacting us regarding your request to terminate your contract. We have already had a productive discussion about this.

We are sorry to hear that you did not want a new fixed-term contract. Were the documents not presented to you in the store, and was there no indication of a minimum contract term of 24 months?

We apologize for the experience you had with us.

I was unable to discern a reason for extraordinary termination from your messages. Termination is therefore possible at the end of the contract period. Why do you want to change providers now?

Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
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