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Our internet connection lost suddenly. Wireless active but service has gone. Urgent support or info needed 

 

o2_Giulia, 08.05.2023, 17:45, moved from Austausch rund um die O₂ Community to English O₂ Community: Broadband & Landline

Area is lueneburg 21337 


I have just called English call center which recommended here. and they told me to find German support since they don't know what to do . U have a English support as dead-end? 

Kind regards


Hey @Onguna,

welcome to the o2 Community :)

Your question is about broadband landline or mobile internet? Which product are you using? 

If your question is about broadband landline, please see our FAQ: How to create a technical error ticket

Greetings,
Flo


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