Hello @RichyAntrio and welcome to our o2 Community :-)

I am sorry to hear that the activation of your DSL connection was delayed. In cases like this we have the possibility to send a SIM card with an special data optiona actiavted so you can access the internet until the DSL connection is established. Since it is not a special tariff but just an option added to the tariff it may seems like there is just a limited data package available but I am sure you will find that you have a package that should meet your needs :-)

Regards,

Lars

Hi

Thank you for your reply @o2_Lars, For deactivating the card after I receive internet do I have to send a letter, or the sim card is automatically deactivated.

Regards

Richy Antro J

Hello @RichyAntrio,

the contract for the SIM will not be deactivated automatically. I recommend writing a letter so it can be deactivated before the free month runs out. I a msure the DSL connection will be up and running at this point :-)

Regards,

Lars