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I paid my invoice, please activate my internet connection

  • April 29, 2021
  • 5 Antworten
  • 47 Aufrufe

Hello O2, 

i have paid my invoice bill, can you please activate my internet connection. 

 

thanks 

ravi

Lösung von bs0

It will happen automatically after a couple of days. There is no way to speed up the process.

5 Antworten

bs0
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  • Legende
  • Lösung
  • April 29, 2021

It will happen automatically after a couple of days. There is no way to speed up the process.


o2_Manga
  • April 29, 2021

Hi @penumuru 

 

welcome to our community. :slight_smile: 

@bs0 is right it takes up to 48 h after the payment is credited to your account. Please restart the router to check if everything works properly.

 

Greetings


  • Autor
  • Besucher:in
  • May 1, 2021

Hello @o2_Manga,

I is been paid bill more than 48 h. Still my internet not active. Attached screenshot 

 

Thanks 

Penumuru 

 


bs0
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  • Legende
  • May 1, 2021

Please remove the screenshot as it appears to include your customer number. Nobody here can activate your SIM. Have you restarted the router? If it is still not working on Monday you will need to call customer services and speak to the billing department to clarify.


o2_Manga
  • May 3, 2021

@penumuru

 

did you succeed by restarting the internet?


Greetings