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i have a small Problem with my internet ( not what i expected)

  • 6 January 2024
  • 1 Antwort
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Hello ,

So i would like to start by saying that this is my first time typing here or asking questions so i need detailed help.

i just got my LTE/5G 100mb home plan ( with the router ) for my apartment here in Berlin, while the internet is stable enough, since i stream and am a hardcore online gamer ( competitive ) i find the ping very unstable , and fluctuating a lot ( also the upload speed goes down and that makes me stream lag for my viewers) .

so my question is , since i just started the contract and have 2 years of payments, ahead of me, is it possible to change to a DSL 100mg Home internet ( yes it’s available at my address) without having to sign a new contract? i do like a contract change or something? if so please guide me on How to do it . if not , well, guess i’m doomed with lag  and ping spikes :’) .

Edit o2_Cora 08.01.24: Moved from O₂ Mobilfunk: Vertrag & Tarife


1 Antwort

Hello @MND24,
have you already checked our Live Check to see if there are any restrictions on the mains supply in your area? This can lead to the fluctuations you described.
Kind regards, Bianca

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