How to change DSL tariff

The monthly base price for o2 Home M 100 is EUR 39.99. See price list.

see the screenshot

The prices shown in your screenshot apply to o2 mobile phone customers who have an o2 mobile phone contract entitling them to a combination discount and are ordering an o2 landline tariff for the first time.

See conditions for combination discount.

See my screenshot:

Hi Yes, I am O2´s mobile customer with 3 O2 mobile phones. 

I am also customer of landline of O2, so my question is how to change my current tariff to new one with the discount?

Hello ​@JZ Li,

We'd be happy to provide you with an offer for switching to a faster DSL plan.

Unfortunately, the Kombi-Vorteil doesn't apply here, as the DSL plan is your first plan and enables the other contracts. You can only receive the Kombi-Vorteil on your mobile phone contracts as part of a contract extension.

Please note that your current router is no longer available with the new plan. A new rental router will incur an additional monthly fee of at least EUR 2,99 (Fritzbox 7530 AX). Please find further DSL-routers here:  DSL-Router bei o2: Zuverlässiges Internet für zuhause

The price for the ISDN option has increased to EUR 2.99. Please check whether you still need it (multiple phone numbers).

If you agree, I'll be happy to provide you with an offer for a contract extension and send it to you by email. You can then review it at your leisure for eight days and, if it's a good fit, order it using a link in the email.

Please let me know if you have any further questions.

Best regards

Giulia

Hallo Giulia,

Thanks for your information, is it still to support 3 phone numbers if there is NO ISDN?

Best regards!

J Li

Hello ​@JZ Li,

without the ISDN Option, you would only have one phone number. So you probably still need it?

Best regards

Giulia

Hallo Giulia,

we discussed, and may have ISDN kept. Thanks.

Best Regards!

JZ Li

Hello ​@JZ Li,

I have sent you an offer, including the 7530 AX router, by email to the address we have on file. You have 8 days to review it. If everything is in order, you can order it directly using the link in the email.

If you have any further questions, please feel free to let me know.

Best regards

Giulia