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home internt problem (internet red light blinking)

  • July 29, 2023
  • 5 Antworten
  • 331 Aufrufe
V
Besucher:in

Hey, I have problems with dsl. I was calling to support, but they not talk with me in english. Internet light blinking red a lot the last weeks with many reconnections. That to do to me? Checked all cables, factory reset to my router, but nothing help.

5 Antworten

schluej
Legende
  • schluej
  • July 29, 2023

Moin Moin,

call the hotline…

O2 Service in English 

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays

Live long and prosper 🖖
V
Besucher:in
  • Valeg
  • Autor
  • Besucher:in
  • July 29, 2023

Hallo,

Thank you but it didn't  helped at all. They said the only way they can help me is through a troubleshooting that is in german. I’ve done that already and didn't work. The problem still there and I don't know what else to do now.

 

Joe Doe
Legende
Forum|alt.badge.img+37
  • Joe DoeLegende
  • Legende
  • July 29, 2023

@Valeg What router you exactly use? And own one or original rented from o2?

Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
V
Besucher:in
  • Valeg
  • Autor
  • Besucher:in
  • July 29, 2023

@Valeg What router you exactly use? And own one or original rented from o2?

Rented from O2. The Home Box 3

o2_Sven
  • o2_SvenModerator
  • Moderator
  • July 29, 2023

Hello @Valeg ,

welcome to the o2 Community 💙.

Do you have more than one phone socket in your apartment? If that is the case, have you already tried the other one?
Concerning contacting the technical department, do you have someone that could translate for you?

 

Kind regards, Sven

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